Customer reviews

Average rating
4.5/5
4

Very good

Very nice place to stay! Staff were very helpful. Breakfast was delicious and included everything necesaary to start your day. We even had a nice dinner in the garden. Will recommend to friends!
Hotel guest
31-Oct-2018

Hotel response

Dear Nancy, Thank you for choosing of our hotel for your stay in Prague and such a nice comments. We hope you will be back soon, Have a nice time, Best Regards Your hotel staff

5

Excellent

Very nice, great location!
Hotel guest
27-Oct-2018
5

Excellent

Very nice accommodations in part of the old St Agnes convent. Easy access to the Vltava river and to Old Town square. Elizabeth, in the main office,e was very helpful. Also Michael in the restaurant provided very good service.
Dennis Kunkel
23-Oct-2018

Hotel response

Dear Dennis, Thank you for your stay here and such a nice comments, We are looking forward to your next stay here, Have a nice time and hope to see you soon, Best Regards Your hotel staff

4

Very good

it was not easy to bey
Hotel guest
15-Oct-2018
5

Excellent

The breakfast was fantastic! Room was comfortable. My only suggestion would be to have a fan in the room.
Hotel guest
10-Aug-2018

Hotel response

Dear Brandi, Thank you for your stay here and for your comments,we highly appreciate that you feel comfortable,it is a pitty you did not ask for a cooling fan,we put them normally to all the rooms which have not air conditioning. We are looking forward to your next stay here, Have a nice time, Best Regards Your hotel staff

5

Excellent

Hotel was in the perfect location for our 4 night stay. Reception stat couldn’t have been any more helpful. Breakfast was excellent with very welcoming, friendly staff. Room cleaned every day. Had an amazing trip and intend to return. Will definitely stay at this hotel again.
Dorothy Richard
11-Jun-2018

Hotel response

Dear Dorothy and Richard, Thank you so much for your stay and such a nice comments and we are looking forward to your next stay here, Best Regards Your hotel staff

4

Very good

Everything was perfect but no wifi in my room.
petr serkin
20-Jan-2018

Hotel response

Dear Peter, Thank you so much for your stay here and nice comments,we are sorry for truble with wifi,they just worked on it to make it quicker.Hope you will come next time, Looking forward to see you soon, have a nice time, Best regards Your hotel staff

4

Very good

I was disappointed that the hotel wouldn't provide soya milk, when asked. Also it was difficult to obtain hot drinks in the evening, but reception staff were helpful and did so.
Hotel guest
28-Nov-2017

Hotel response

Dear Rosemary, Thank you very much for choosing of our hotel and all the comments,ve are going to buy soya milk which is not available usually for breakfast next time and we hope to welcome you here again, Happy New Year Best regards Your hotel staff

5

Excellent

Beautiful little gem in downtown Prague 1, great location , wonderful staff, we really enjoyed our stay
Gary Krawchuk
10-Oct-2017

Hotel response

Dear Gary, Thank you for choosing of our hotel for your stay in Prague,we are so happy that you enjoyed it here and hope you will be back, Have a nice time, Best Regards Your hotel staff

5

Excellent

Quiet, full of character, cheerful and helpful staff, very good breakfast but apparently deserted for lunch and dinner. Just over 5 minutes walk from the Old Town Square. Would recommend to anyone.
Peter Samworth
27-Sep-2017

Hotel response

Dear Peter, Thank you for your stay and such a nice comments,we highly appreciated that you enjoyed your holiday here and looking forward to see you soon again, Have a nice time, Best Regards Your hotel staff

4

Very good

Staff were lovely, room was very small.
Hotel guest
25-Sep-2017

Hotel response

Dear Steve, Thank you for choosing of our hotel for your stay in Prague and for your comments,we hope you enjoyed it and you will come back.Due to historical building all rooms are a little bit different with different size,the Suites and Junior Suites are bigger. Looking forward to see you again, Best Regards Your hotel staff

4

Very good

The hotel is charming, and the location was perfect for us. The one drawback was that there was no lift, but given the medieval origins of the building that is not possible. The breakfast was sumptuous, and the garden a pleasant place to eat or have a drink.
Hotel guest
16-Jul-2017

Hotel response

Dear Bonnie, Thank you very much for choosing of our hotel and we are so happy that you enjoyed your holiday here, We are looking forward to you next stay here, Best Regards Your hotel staff

5

Excellent

We had a terrific stay at Hotel Casa Marcello, from the moment we walked in to the moment we left. Everyone was very pleasant and helpful. The hotel itself is clean and comfortable. Its location is excellent, being just a few minutes walk from the Old Town Square. But those few minutes take you far enough away to have peace and quiet. Even with a room that overlooked the courtyard/restaurant of the hotel, we did not have any noise issues. And the breakfast buffet was great, with many options. This hotel was recommended to me by a friend, and I would not hesitate to pass that recommendation on.
Darrin Britting
25-Jun-2017

Hotel response

Dear Darrin, Thank you very much for choosing of our hotel for your stay in Prague and such a nice comments,we so highly appreciate that you enjoyed your holiday here and felt comfortable. We hope you will be back soon and thank you as well for recommendations, Have a nice summer, Best Regards Your hotel staff

4

Very good

Perfect location and yet a lovely, peaceful atmosphere. Would stay here again!
Stephani McKay
4-May-2017

Hotel response

Dear Stephani, Thank you so much for your stay here and nice comments, we are looking forward to your next visit here, Have a nice summer, Best Regards Your hotel staff

5

Excellent

Generous varied breakfast Comfortable beds Helpful reception staff Beautiful atmospheric hotel
Sarah Bennett
6-Mar-2017

Hotel response

Dear Sarah, Thank you so much for choosing of our hotel and such a nice comments, We hope you will be back, Have a nice time, Best Regards Your hotel staff

4

Very good

Staff friendly and welcoming. Breakfast food plentiful but bacon always cool. But that is the only small reservation I have. Stay was peaceful and the location excellent for the city centre. We enjoyed our stay.
Hotel guest
22-Oct-2016

Hotel response

Dear Keith, Thank you very much for choosing of our hotel and such a nice comments,we hope you will be back, Have a nice time, Best Regards Your hotel staff

5

Excellent

Lovely big room. Nice shower. Quiet. Fantastic breakfast. Diligent staff. Perfect location close to sites yet secluded.
Hotel guest
29-Sep-2016

Hotel response

Dear William, Thank you so much for choosing of our hotel and such a nice comments,we highly appreciate that you enjoyed your stay here and hope you will be back. Have a nice time, Kindest Regards Your hotel staff

5

Excellent

Sono stata molto soddisfatta, l'ambiente è elegantemente discreto, le camere pulite e silenziose, ottima e ricca la colazione, accoglienza e personale molto gentili, forse essenziale il bagno in camera. Lo consiglio anche per il piacevole giardino - terrazza.
MARINA MASTRANTUONO
3-Sep-2016

Hotel response

Dear Marina, Thank you very much for choosing of our hotel for your stay and such a nice comments,we hope you will be back, Molto gracie per vostro soggiorno et Arrivederci presto, Your hotel staff

4

Very good

We just got back from our visit in Prague. Spent 3 nights in Casa Marcello. Except the fact, that in pictures it looked a little bit fancier, it was a pleasant stay. The service was very good and friendly (we've met 3 receptionist, and all of them were very nice and helpful). The breakfast was plenty. The location is comfortable. The main problem was lack of the lift. But overall it was good.
Sofia Snapir
14-Jun-2016

Hotel response

Dear Sofia, Thank you very much for choosing of our hotel for your stay in Prague and nice comments,we so highly appreciate that you enjoyed your holiday here and felt comfortable.We are very sorry but because of historical treasure we are not allowed to make a lift here. We hope you will be back soon, Have a nice time, Best Regards Your hotel staff

2

Regular

We were very impressed with the attention we received. Everything went according to plan with our taxi pick up from the airport and returning us The included breakfast was good. Location was ideal for what we wanted. Highly recommended.
Geoffrey Leader
12-Jun-2016

Hotel response

Dear Geoffrey, Thank you very much for choosing of our hotel for your stay in Prague and nice comments,we so highly appreciate that you enjoyed your holiday here and felt comfortable.It is just a pitty that you put only 2 points from 5 possible when you are sos satisfied with your stay here, We hope you will be back soon, Have a nice time, Best Regards Your hotel staff


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Wedding Banquets in the Restaurant Agnes

In the historical centre of Prague

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